CIC Webinars
The Community Indicators Consortium works to provide members with opportunities to learn and interact with each other, promoting cross-pollination of ideas and creating a more vibrant community of practice.
There are two webinar series: the Community Indicators-Performance Measure Integration series and the Indicators in Depth series. Click here to see upcoming webinars organized by series. Click here to see the archive (including PowerPoints and WMV files of the presentation itself) of previous webinars
Webinars By Date (see Webinars by Series here)
- February 23: Craig Helmstetter and Andi Egbert, Wilder Research - "Minnesota COMPASS: The Not-So-Hidden Secrets to Our Success" Registration: Members / Nonmembers
- March 8: Paul Epstein, Results that Matter Team - "Community Balanced Scorecards & Effective Community Governance"
Registration: Members / Nonmembers
- March 15: Lyle Wray, Capitol Region Council of Governments and CIC Board Member - "Community Results Toolkit: From Community Indicators to Results"
Registration: Members / Nonmembers
Webinar Details
Minnesota COMPASS: The Not-So-Hidden Secrets to Our Success
Craig Helmstetter, Consulting Scientist, Wilder Research and Andi Egbert, Research Scientist, Wilder Research
February 23, 2012 at 2:00 pm EST
Minnesota Compass is a statewide indicators project covering a full range of topics, from Aging and Immigration to Public Safety, Housing, and Education. The project is supported by a consortium of 17 Foundations, as well as the 500+ influential Minnesotans who have participated in its development. Minnesota Compass includes a broad outreach and engagement strategy that includes everything from convening events to tweeting. This case-study will address everything from how we select "key measures" and manage data to our basic budget and project staffing. We also look forward to hearing your suggestions and feedback on our website (www.mncompass.org).
About the presenters:
Craig's two major responsibilities are Minnesota's Homeless Management Information System (HMIS), a database in use by more than 200 organizations serving people experiencing homelessness in Minnesota, and the Compass quality of life initiative, where he oversees information presented on an array of topics relating to the region's well-being. Craig joined Wilder Research in 2001 after working as a program evaluator for Minnesota’s Office of the Legislative Auditor. Prior to that Craig worked as a project director for a survey research center, and an intake worker at a homeless shelter. He holds a master's degree in community and regional planning and a Ph.D. in Sociology from the University of Oregon. He has taught university-level seminars on quantitative research methods and homelessness, and has spoken at several local and national conferences.
Andi monitors the well-being of Minnesota’s residents and communities to inform the Minnesota Compass project. Andi analyzes data and research to understand and communicate key trends in our state and how to secure better outcomes for all of our residents. Andi also consults with other Wilder Research staff and external groups to provide insight about the best indicators for understanding and monitoring community change. Her background is deepest in early childhood, education, health, poverty and aging, as well as the public programs and policies that interact with these topics and populations. Previously Andi managed the Minnesota KIDS COUNT project, tracking quality of life indicators for children and families. She has served also as a case manager for families receiving TANF assistance, an adult literacy instructor, and a writer and editor for several publications. Andi holds a master’s degree in public policy from the Humphrey Institute of Public Affairs at the University of Minnesota, with a concentration in social policy and vulnerable populations. She also earned a B.A. in English from Valparaiso University in Indiana.
Members register here: https://www2.gotomeeting.com/register/726994570
Non-members register here: http://www.gifttool.com/registrar/ShowEventDetails?ID=1186&EID=11351
Community Balanced Scorecards & Effective Community Governance
Paul Epstein, Results that Matter Team
March 8, 2012 at 2:00 pm EST
Public, private, and nonprofit organizations use balanced scorecards to map their strategy based on cause-and-effect assumptions, to align the entire organization behind that strategy, and to measure and improve strategic performance. They use balanced scorecards not just to manage for results, but to manage for strategic results that most advance their mission. A Community Balanced Scorecard can bring that power to an entire community by focusing on a state, regional, or community improvement strategy that involves multiple players such as citizens, government, nonprofits, and public-minded businesses. Balanced scorecards are about managing strategy; Community Balanced Scorecards combine the traditional approach with engagement of partners to enable faster, better progress toward desired community outcomes. Our Community Balanced Scorecard (CBSC) methodology has adapted the balanced scorecard strategy map and added more tools to manage the complexity of collaborative efforts, communicate strategy to partners to help them find their roles, and help partners determine how to implement and measure their contributions toward the realization of the community’s vision.
About the presenter:
Paul Epstein has over 25 years’ experience in public service performance measurement and improvement, strategy management including balanced scorecards, and sharing innovation. He is a recipient of the American Society for Public Administration’s Harry Hatry lifetime achievement award for distinguished performance measurement practice. He has assisted local, state, federal, United Nations, and nonprofit organizations including state and local public health departments and Medical Reserve Corps across the U.S. He has helped entire local governments develop performance measures, and government agencies develop and use balanced scorecards, strategy maps, and strategic plans. With Lyle Wray, he developed the Community Balanced Scorecard (CBSC) to manage collaborative strategies to achieve public outcomes no single organization can achieve on its own. With Dr. Wray and others, he developed the Effective Community Governance (ECG) Model featured in the book Results That Matter (2006), of which Mr. Epstein is lead author. With Alina Simone, he developed public health applications of CBSC used by community health partnerships, and international development applications of CBSC and ECG used in Russia. He also helped the Governmental Accounting Standards Board develop criteria for effective public performance reporting, used by state and local governments across the country. Mr. Epstein has an engineering degree from MIT, and has taught graduate public management at NYU, the University of Hartford, and Baruch College.
Members register here: https://www2.gotomeeting.com/register/184043586
Non-members register here: http://www.gifttool.com/registrar/ShowEventDetails?ID=1186&EID=11351
Community Results Toolkit: From Community Indicators to Results
Lyle Wray, Executive Director, Capitol Region Council of Governments, Hartford, CT, and CIC Board Member
March 15, 2012 at 2:00 pm EST
Lyle will cover selecting issues to be addressed in communities based on indicators information and then offer a toolkit for getting results in the community to advance these indicators. Specifically the webinar will cover:
- Robust engagement of residents as partners in multiple roles.
- Causal diagrams to diagnose the problem.
- Evidence-based practices.
- Strategy maps.
- Performance measurement of drivers and outcomes.
- Detailed action plans keyed to strategy, performance, and partners.
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Community results compacts.
Examples from community practice will be offered to illustrate each of these steps.
About the presenter:
Lyle Wray, a CIC board member, serves as a Resource Consultant for the Results That Matter Team and is Executive Director of the Capitol Region Council of Governments in Hartford, Connecticut. For over 25 years, his work has emphasized measuring and improving public services and engaging citizens. He was Dakota County (MN) Administrator after serving as Director of Human Services, the department responsible for public health. Dr. Wray was a court monitor for institutional reforms and deinstitutionalization for persons with developmental disabilities in Minnesota. He headed developmental disabilities services in Newfoundland and Labrador as well as outcomes measurement in the Minnesota Human Services Department. Dr. Wray was Executive Director of the Citizens League in Minnesota when he teamed with Paul Epstein not only to co-lead Sloan Foundation-funded research that led to the Effective Community Governance (ECG) Model but also to co-author the related book, Results That Matter (Jossey-Bass, 2006). ECG and Community Balanced Scorecards, which Dr. Wray also helped to develop, bring a new strategic community focus to public health QI. He teaches graduate courses in service outcomes, e-government, and public service reform. He has a BA, MA, and PhD from the University of Manitoba.
Members register here: https://www2.gotomeeting.com/register/407820226
Non-members register here: http://www.gifttool.com/registrar/ShowEventDetails?ID=1186&EID=11351
Past Webinars (Will be in Archive shortly)
On Monday, December 12 at 3:00 PM EST, Eugenie Birch presented, Indicators of Sustainability: A Report on the Sustainable Urban Development Working Group. Dr. Birch will discuss her team's work in support of the Sustainable Urban Development Working Group, organized by HUD, the White House Office of Urban Affairs, and the Ford Foundation. The team, in association with the American Planning Association, conducted research and analysis of existing sustainability indicators systems across the US and Canada, and presented a lean set of the most operational and consistent indicators currently in use. This webinar will discuss the results of this work and the wider implications of indicators for long-term policies and outcomes. Beyond this project, Dr. Birch and her team hope to develop a more consolidated set of indicators for use by US cities and regions that will engender increasingly evidence-based sustainability policies, and to support the implementation and evaluation of existing national programs, such as the HUD-DOT-EPA Partnership for Sustainable Communities.
Sara Lyons of Community Foundations of Canada joined us first for a two-part webinar on Vital Signs Canada.
On Thursday, October 27 at 2:30PM EST, Sara presented Vital Signs Part 1: Taking the Pulse of Canadian Communities - Lessons Learned. She provided an overview of Vital Signs Canada, focusing on both the development of a national program comprised of community foundations, and on Community Foundations of Canada's role as a leader, trainer and supporter. She also discussed how the model has been adapted by large cities and small communities, and what some of the key innovations, lessons and outcomes have been.
On Wednesday, November 9 at 2:30PM EST, Sara and several Canadian indicator project leaders will present, Vital Signs Part 2: Engaging Local Partners Across 30 Communities. They will elaborate on the Vital Signs framework and what the project looks like "on the ground." In particular, they will discuss the stakeholder and public engagement aspects of Vital Signs.
Please contact us with suggestions for future events.
