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Municipal Benchmarks: Local Performance and Establishing Community Standards Book


Ammons, D.N.

Year: 1996

Keywords: Benchmark, government, municipal

Access via http://books.google.com/books/about/Municipal_benchmarks.html?id=9RoKgUR-xYAC (Purchase)

Associated Project(s): none


This book helps elected and appointed government officials and citizens assess and establish standards for the efficient and effective delivery of quality services. Actual benchmarks are provided for numerous services such as libraries, parks and recreation, public works, emergency medical services, courts, animal control, risk management and public transport.

Journal Citation

Ammons, D. N. (1996). Municipal benchmarks: local performance and establishing community standards. Thousand Oaks, California, USA: Sage Publications.




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