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CI-PM Webinars - Archive

Below is information about prior CIC webinars. These webinars are a key part of CIC's project on Integrating Community Indicators and Performance Measures (CI-PM). This project is supported by a grant from the Alfred P. Sloan Foundation to promote, advocate for, and develop a community of practice for CI-PM integration and to increase the understanding and usage of CI-PM integration.

Community Indicators and Performance Management: Getting the Results that Matter Most to Bellevue Residents

Published: 01/26/2012

Thursday, January 26th, 2012, 2:00-3:00pm (EDT)/ 11:00-12:00pm (PDT)

Bellevue is one of a handful of governments in the country that has developed its budget using a priorities of government approach that included the use of performance metrics and key community indicators. The webinar will describe how Bellevue ties its community indicator, performance metrics, and budget together within its budget methodology of Budgeting for Outcomes. Bellevue's Annual Performance Report has won the Association of Government Accountants (AGA) Certificate of Excellence for Service Efforts Accomplishments Reporting since the program's beginning and the Circle of Excellence award for five or more years of sustained publication of the report.

Speaker: 

  • Rich Siegel; Performance Outreach Coordinator; City of Bellevue, WA

Moderator:

  • Cheryle Broom, Co-Director, Community Indicators Consortium's CI-PM Integration Project

The Powerpoint used in the presentation can be downloaded here. The actual video of the Webinar can be accessed here.

Integrating Community Indicators and Performance Measures - An Elected Official's Perspective

Published: 12/02/2011

 

Thursday, December 1st, 2011, 2:00-3:00 PM (EDT)/ 11:00AM -12:00PM (PDT) This was an engaging presentation and discussion with Jay Fountain, an elected council member of the board of representatives for the City of Stamford, CT. Jay has a distinguished career serving the public including as a finance director, city auditor, assistant city manager and assistant director of research for the Government Accounting Standards Board (GASB). During his long tenure with GASB, Jay provided advice and technical assistance across the country in implementing performance measurement and reporting based on GASB’s guidelines. These guidelines emphasize providing accountability for government’s performance to its citizens. Jay was also active in developing legislating for results action briefs for the National League of Cities.

This webinar offered an opportunity for government officials and others to learn more about the linkage between jurisdiction’s performance measurement systems and community priorities or indicators. Critical to a successful integration is the engagement of the public and the leadership and support of public officials.

Speaker: 

  • Jay Fountain, Council Member, City of Stamford, CT

Moderator:

  • Allen Lomax, Co-Director, Community Indicators Consortium's CI-PM Integration Project

The Powerpoint used in the presentation can be downloaded here. The actual video of the Webinar can be accessed here.

Using ReportingPerformance.org

Published: 04/07/2011

Thursday, March 31th, 2011. This webinar guided through the process of creating a Service Efforts and Accomplishments (SEA) performance report for a state, municipality, county, agency or other government entity, using the Suggested Guidelines for Voluntary Reporting, SEA Performance Information by the Governmental Accounting Standards Board (GASB). Utilizing actual reports as examples, this site identifies how to include the Suggested Guidelines into your report assist in developing an outstanding document that is representative of the best practices in reporting.

Speaker: 

  • Evie Barry, Director of Performance Reporting, AGA

The PowerPoint used in the presentation can be downloaded here. The recording of the actual webinar is here.

 

Measuring the Performance and Impact of Community Indicator Systems: Key Performance Indicators and Evaluation

Published: 02/17/2011

Thursday, February 17th, 2011. There is growing interest in developing Key Performance Indicators (KPIs). However, developing indicator systems and KPIs is not sufficient. Measuring the impact of community indicator systems for causing community change is important for sustaining such systems. KPIs are widely used by businesses, nonprofit organizations, and government agencies to measure the progress, performance and impact of project/program activities. This webinar delved into the following goals: Demonstrate the value of KPIs and evaluation to community indicator systems; Present the KPI framework drafted by the International Institute for Sustainable Development (IISD) for Peg - a community indicators system for Winnipeg, Canada; Discuss the merits and possibilities of applying KPIs and evaluation to community indicator systems. 
 
IISD plans to develop an exploratory report on KPIs and evaluation that will include a list of over 130 KPIs collated by IISD, acknowledge the contributing indicator systems, and a tentative list of the KPIs used in the evaluation of Peg. This report will be available to all Community Indicators Consortium and CSIN members, once it is completed.
 
Speakers:

  • Charles Thrift, Future Interim Project Manager, IISD's Measurement and Assessment Team
  • Bobbie Macdonald, Research Student, IISD's Measurement and Assessment Team

The PowerPoint used in the presentation can be downloaded here. The recording of the webinar itself is here.

City of Albuquerque: A Real Story of Community Indicators-Performance Measures Integration

Published: 11/04/2010

November 4th, 2010. In our continued efforts to provide real life examples of how communities have tried to integrate community indicators and performance measures, CIC presented the Webinar "Improving Community Conditions: A Framework Linking Community Indicators, City Budgets, Government Performance Measures and Performance Management: A Real Story of Community Indicators-Performance Measures Integration" (one of the winners of our 2009 Real Stories contest). The project is based in Albuquerque, New Mexico.

Linking community goals and annual budgets has been codified in Albuquerque's city charter since 1973. However, it wasn't until 1994 that a systematic framework for performance measurement and management was put into place.  An Indicators Progress Commission (IPC) of citizen volunteers, appointed by the Mayor with approval of the City Council, was created in 1998 to manage and oversee the city's goal setting and goal measurement processes on a four year cycle.

Speakers:

  • James Schnaible, Executive Budget Analyst, Office of Management and Budget, City of Albuquerque
  • Ted Shogry, Former Performance Improvement Manager, Office of Management and Budget, City of Albuquerque
  • Jamie Welles, Chair, Indicators Progress Commission, City of Albuquerque

A recording of the webinar can be found here. You can download a copy of the PowerPoint used in the presentation here.

 

Children's Services Council of Broward County: A Real Story of Community Indicators-Performance Measures Integration

Published: 10/14/2010

October 14th, 2010. In our continued effort to provide real life examples of how communities have tried to integrate CI-PM, we presented another webinar of a real story integration project in another community. The project focused on Broward County, Florida, which encompasses Fort Lauderdale and 30 adjacent cities and has a population close to 1.8 million people. In 2000, the community's voters approved creating the Children's Services Council (CSC), an independent tax district that uses community indicators and performance measures to advocate for improving children's quality of life, and to provide the resources necessary for their healthy development into adulthood. In addition to presenting its data publicly, CSC uses a variety of tools such as community wide summits and budget forums to ensure that scarce resources support the community's priorities. This project represents a variety of lessons learned, including: the value of community planning and data to guide action to address community needs; the importance of supporting leaders who see the value of data and work to create the necessary community changes; and that collaborative funding as well as actions taken by community partners that do not require funding, is vital to making community-wide improvements. There is much to learn from the project and the challenges it still faces are indicative of the ongoing, ever-evolving process of integration projects.

Speakers (Click on names for brief bios:

  • Sue Gallagher, Director of Research, Analysis, and Planning; Children's Services
    Council of Broward
  • Gloria Putiak, Planner/Research Analyst, Children's Services Council of Broward

A recording of the webinar can be found here. You can download a copy of the PowerPoint used in the presentaion here.

Truckee Meadows Tomorrow and Washoe County: A Real Story of Community Indicators-Performance Measures Integration

Published: 09/08/2010

September 8th, 2010. In building off of the general outline for CI-PM projects described in the first webinar, this one presented an actual real story of CI-PM integration in action.

Located in northwestern Nevada, Truckee Meadows Tomorrow (TMT) is a nonprofit organization that was initially started as "an organization of organizations" that engaged the wider community to develop a set of measurable and actionable indicators, after research showed "quality of life" was one of the main reasons businesses relocate to the region.  Washoe County saw the value of citizen-driven indicators and began integrating them into environmental scans and strategic planning in the mid-1990's. This led to integrating the community indicators as tools for performance measurement and management, requiring teamwork across departments through performance targets, budgeting and policy decisions in order to improve service delivery with ever-scarcer resources in measurable ways responsive to citizen priorities.

Speakers (Click on names for brief bios):

A recording of the webinar can be found here. You can download a copy of the power point presentation here.

Integrating Community Indicators and Performance Measures to Enhance Goverance and Citizen Engagement

Published: 08/04/2010

August 4th, 2010. Over the last five years there has been a growing awareness of the need to integrate or link community indicators and performance measurement efforts at the community level to better assess the progress of improving the quality of life of communities and to better engage the public, community groups and other key stakeholders in the development and use of community indicators and performance measures used by governmental and non-profit organizations.
 
This webinar presented recent work done by the Community Indicators Consortium regarding CI-PM integration, highlighted why CI-PM integration is important and illustrated some of the promising practices being used for CI-PM Integration. Specifically, the speakers discussed the following:

  • Why community indicators and organizations' (governments and nonprofits) performance measures should be integrated,
  • What a descriptive model of CI-PM integration is and how it can be used, and
  • Examples of communities where community indicators-performance measures integration is happening

Speakers (Click on names for brief bios):

  • Cheryle Broom, Auditor, King County Washington and Co-Director of the CI-PM Integration Project
  • Allen Lomax, Consultant and Co-Director of the CI-PM Integration Project

A recording of the webinar can be found here. A copy of the powerpoint used in the presentation can be downloaded here.

 

 

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